Question 1

How far in advance should I place a pickup order?

Accepted Answer

We recommend ordering at least 24 hours before your ship arrives in Sitka. However, we accept orders up to 2 hours before your scheduled arrival time, subject to availability.

Question 2

Where do I pick up my order?

Accepted Answer

All pickup orders can be collected at our shop inside the Sitka Sound Cruise Terminal. You'll see us right as you disembark — look for the Sitka Nuts sign.

Question 3

What if my ship is delayed?

Accepted Answer

No worries! We'll hold your order until your ship arrives. If there are any changes, just email us and we'll adjust accordingly.

Question 4

Can I modify my order after placing it?

Accepted Answer

Yes, you can modify your order up to 2 hours before your scheduled arrival. Just reply to your confirmation email with the changes.

Question 5

Are your products made in Alaska?

Accepted Answer

Yes! All of our nuts are roasted fresh in Sitka, Alaska. We source locally whenever possible and take pride in our Alaska Made products.

Question 6

Do you ship outside of Alaska?

Accepted Answer

Absolutely! We ship throughout the United States. Visit our shop page to place a shipping order. Standard shipping typically takes 5-7 business days.

Question 7

What are the most popular products?

Accepted Answer

Our Alaskan Sea Salt Roasted Cashews are our #1 best seller, followed closely by the Dark Chocolate Covered Almonds and the Sitka Gift Box.

Question 8

Do you accommodate allergies?

Accepted Answer

All of our products are processed in a facility that handles tree nuts, peanuts, and dairy. Please review individual product labels for specific allergen information.

Question 9

How much time do I have in port?

Accepted Answer

Most cruise ships stay in Sitka for 6-8 hours. Check with your cruise line for exact arrival and departure times.

Question 10

What should I do in Sitka?

Accepted Answer

Sitka offers incredible whale watching, totem pole parks, rainforest trails, and the Alaska Raptor Center. Our team at the terminal can recommend the best activities for your time.

Question 11

What's the weather like?

Accepted Answer

Sitka's summer temperatures range from 50-65°F (10-18°C). Rain is common, so bring layers and a waterproof jacket. The beauty of Sitka in any weather is unforgettable.

Frequently Asked Questions

Cruise Pickup Orders

Products & Shipping

Visiting Sitka

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